Cookie Policy
My Heirloom Story | Last updated: June 2026
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the website function correctly, remember your preferences and provide anonymous insight into how the site is used.
2. Which cookies do we use?
2.1 Strictly necessary cookies
These cookies are essential for the application to function. Without them, you cannot log in or use the Service. They do not require consent.
| Cookie | Purpose | Retention |
|---|---|---|
| Authentication token (JWT) | Maintaining your login session | Session / 30 days (if "remember me") |
| Language preference | Storing your chosen language (NL/FR/EN/DE) | 1 year |
| Theme preference | Storing light/dark theme | 1 year |
2.2 Functional cookies
These cookies improve the user experience but are not strictly necessary.
| Cookie | Purpose | Retention |
|---|---|---|
| Onboarding status | Tracking whether you have completed the welcome tour | 1 year |
2.3 Payment cookies (Stripe)
When checking out, Stripe places cookies necessary for the secure processing of payments and fraud prevention. These cookies are placed by Stripe and are subject to Stripe's privacy policy (stripe.com/privacy).
2.4 Analytical cookies
We currently make no use of third-party analytical cookies (such as Google Analytics or Facebook Pixel) on the public marketing pages of our website. Should this change in the future, this cookie policy will be updated and your consent will be sought before any placement.
3. How can you manage cookies?
Via the cookie banner: On your first visit to our website, a banner displays the cookie options. You can change your preferences at any time via the "Cookie preferences" link at the bottom of every page.
Via your browser: You can also manage cookies via your browser settings. Please note that blocking strictly necessary cookies will impair the functioning of the application.
Instructions for the most common browsers:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
4. More information
For questions about this cookie policy, contact us at privacy@my-heirloom-story.com.
Also see our Privacy Policy for more information on how we handle your personal data.